SHIPPING & RETURNS
SHIPPING POLICY
At Gevory, we are committed to delivering your order safely and efficiently. We work with trusted international shipping partners to ensure your items reach you in the best possible condition.
Orders are processed within 1–3 business days after payment confirmation. Delivery times may vary depending on your location and local customs procedures. Once your order has been shipped, tracking information will be provided whenever available.
Shipping costs are calculated at checkout based on your destination and selected shipping method. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
If you have any questions regarding shipping or delivery, our customer support team will be happy to assist you.
RETURN & EXCHANGE POLICY
If you experience any issues with your order, please contact our customer support team within 14 days of delivery.
In cases where an item arrives damaged, defective, or significantly different from its description, we will review the issue and work toward an appropriate solution.
Each case is evaluated individually to ensure a fair outcome for both our customers and our business. We encourage customers to provide photos and relevant details when submitting a claim.
For any questions or concerns regarding your order, please contact our support team and we will be happy to assist you.